Frequently Asked Questions (FAQs)
Q: Why does my suction product keep falling off?
- A: There are a few potential reasons why your suction product may not be holding properly. First, check that the surface is smooth, clean, and free of dust, grease, or moisture. Porous or textured surfaces, such as plaster or unsmooth surfaces, can prevent a strong suction hold. If you’re using the suction cup on an uneven or irregular surface, consider using our Universal Mounting Disc (UMDISC), which creates a smooth, even surface for the suction cup to adhere to.
Q: How do I remove the Universal Mounting Disc (UMDISC) from a surface?
- A: To remove a Universal Mounting Disc (UMDISC), you’ll need to carefully loosen the adhesive backing. Use a hairdryer or heat gun on a low setting to gently warm the adhesive; this will make it easier to peel off. Once the adhesive is softened, use a thin tool like fishing wire or dental floss to gently break the seal between the disc and the surface. Be careful not to damage the surface beneath. After removal, you can clean any remaining adhesive residue with isopropyl alcohol or a mild cleaner.
Q: Can suction cups be used on outdoor surfaces?
- A: Yes, suction cups can be used on outdoor surfaces, but their performance can be affected by weather conditions. High heat, freezing temperatures, moisture, and direct sunlight can weaken the suction strength. Ensure the surface is smooth, clean, and dry before applying. If the surface isn’t smooth, use our Universal Mounting Disc (UMDISC) to create a smooth surface for better suction. For optimal results, place suction cups in shaded or protected areas.
Q: Are Naleon self-adhesive products reusable?
- A: No, Naleon’s self-adhesive products are not reusable. Once removed, the adhesive loses its strength and cannot be reapplied. They are designed for a strong, long-lasting hold on smooth, flat surfaces such as tiles, glass, and metal.
If you’re looking for a removable or reusable option, we recommend checking out our Peel ‘N’ Stick range or suction-based products, which are designed for easy repositioning without damage to surfaces.


